How To Claim Boult Audio Bluetooth Neckband Warranty

If you purchased Boult Audio Bluetooth Neckband and Searching something like “How To Claim Boult Audio Bluetooth Neckband Warranty online?” visit official website of Boult audio and follow the steps given below to claim warranty.

boult audio warranty claim

Introduction

Boult Audio is an Indian company that offers a variety of Bluetooth neckbands, which are wireless headphones. They are known for being budget-friendly and offer a variety of features.

  • Active Noise Cancellation (ANC) to block out ambient noise
  • Long battery life, with some models lasting up to 100 hours on a single charge
  • Large drivers for powerful sound
  • Water resistance for workouts or splashes

With all of these features one most part remains that is Warranty. yes! Boult Audio Provides warranty on their products. But, most of users never know the warranty policy hence they prefer to buy a new product instead of repairing their Bluetooth neckband and it costs high. That’s why here we are discussing, How to claim Boult Audio Bluetooth neckband warranty.

Boult Audio neckband Warranty Policy

Boult Audio offers a standard warranty on their Bluetooth neckbands. Before get start, you should know Boult audio warranty policy. Here are key points that will help you to understand the warranty policy.

Warranty Period

  • Boult Audio generally offers a warranty on their neckbands, but the exact duration might vary depending on the model. It’s usually stated on the product page or packaging.
  • You can also extend the warranty by an additional 3 months by registering your product on their website https://www.boultaudio.com/pages/warranty.

What’s Covered

  • The warranty typically covers manufacturing defects or malfunctions that render the neckband inoperable for its intended use.
  • This could include issues like battery problems, faulty connections, or malfunctioning buttons.

What’s Not Covered

  • Boult’s warranty likely doesn’t cover wear and tear from regular use, accidental damage (drops, spills), or cosmetic imperfections.
  • It’s also possible that unauthorized modifications or repairs void the warranty

A step-by-step guide to claiming warranty

follow the instructions given below to get your warranty claimed by Boult Audio.

Preparing for Warranty Claim

Before claiming the warranty of your Boult Audio Bluetooth neckband, you will need to provide some documents related to product. here is list of Documents.

  • Proof of Purchase: you will need invoice of purchase.
  • Product serial number: you can find serial number on your product. if not, it will be on your invoice.
  • Original Packaging: Original box of packaging of your boult neckband required to claim the warranty. unfortunately, if not available write them on email.

Here’s a step-by-step guide to claiming a warranty on your Boult Audio Bluetooth neckband:

  • Locate your purchase invoice or receipt. You’ll need proof of purchase to initiate a warranty claim.
  • Check the warranty period for your specific neckband model. Boult Audio generally offers a 1-year warranty, but registering your product can extend it by an additional 3 months.

Step 1: Register Your Product (Optional but Recommended)

Head over to the Boult Audio warranty registration page to extend 3 months of your warranty period: https://www.boultaudio.com/pages/warranty

Fill out the form with your email address, name, mobile number, product model, platform where you purchased it (e.g., Amazon, Flipkart), and date of purchase. Clicking submit registers your product and potentially extends your warranty.

Step 2: Contact Boult Audio Customer Support

Boult Audio offers multiple ways to reach customer support:

  • Email: Submit an email outlining the issue with your neckband to their support team at info@boultaudio.com
  • Whatsapp: You can initiate a chat with Boult Audio’s customer support on Whatsapp Number 9555602502 or  9289803880. (Monday to Saturday 10 AM to 6 PM)
  • Phone: calling at +91 9555602502 (10:00 a.m to 7:00 pm/ Monday to Saturday)

Step 3: Provide Necessary Information

When contacting customer support, be prepared to provide the following details.

  • Your name and contact information
  • The specific model of your Boult Audio neckband
  • Proof of purchase (invoice or receipt)
  • A clear description of the problem you’re experiencing with your neckband

Step 4: Follow Boult Audio’s Instructions

Based on your situation, Boult Audio’s customer support will guide you through the next steps. This might involve sending your neckband to an authorized service center or providing troubleshooting assistance.

Post-Claim Follow-Up

Here’s what you can do to ensure a smooth resolution after claiming your Boult Audio Bluetooth neckband warranty:

  • Note Down the Reference Number: Once you contact customer support, they might provide you with a reference number for your claim. Write it down for future reference.
  • Estimated Turnaround Time: Inquire about the estimated turnaround time for repairs or replacements. This will help you manage your expectations.
  • Track the Progress: Boult Audio might offer online tracking for your claim. Check their website or ask customer support for details on how to track the progress.
  • Maintain Communication: If you don’t hear back within the estimated timeframe, politely follow up with Boult Audio customer support via your preferred method (email, Whatsapp etc.) and reference your claim number.
  • Document Everything: Keep copies of all email exchanges, phone call records (if any), and any updates received from Boult Audio.

FAQs

What documents do I need to claim the warranty?

You’ll need proof of purchase (invoice or receipt) and possibly your product registration details (if you registered).

How long is the warranty period for Boult Audio neckbands?

It’s generally 1 year, but registering your product can extend it by 3 months.

What if I don’t have the purchase receipt?

Contact Boult Audio customer support calling at +91 9555602502 (10:00 a.m to 7:00 pm/ Monday to Saturday) and explain your situation. They might be able to help depending on the circumstances.

Does the warranty cover all types of damage?

No, warranty typically excludes damage from unauthorized service, physical mishandling, or water exposure.

How long will it take to repair or replace my neckband?

Inquire about the estimated turnaround time when contacting customer support at +91 9555602502 (10:00 a.m to 7:00 pm/ Monday to Saturday).

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