Easy Steps To Claim Warranty On boAt Products in 2024

Boat products are highly demanded in the market for their quality. that’s why a large amount of customers buy boat products. Sometimes it stops working and the user doesn’t know how to claim a warranty on boAt products. In this post on Tech Demis, you will learn what to do if boat products stop working under warranty in 2024.

About boAt Lifestyle

Boat is a popular brand known for its wearable products like Smartwatch, Bluetooth headphones, Smartring, Speakers, Neckbands etc. According to the reports, Boat Lifestyle has a 29.5 % wearable products Market share in India. That means, around 29% of customers prefer to buy Boat products. One of the most important factors behind this scale of popularity is the warranty on Boat products. they are known for exclusive service after sales.

boAt Warranty Policy

boAt offers a warranty on their products, but the specifics like duration can vary depending on the product category. Here’s the Boat warranty policy you should consider before claiming.

baAt will Not Approved warranty claim if

1. A product is defective or damaged while used.
2. A user tried to repair the product at home or at any unauthorized service centre.
3. Serial Number, Identification label or safety label is removed or replaced.
4. Damage caused by accidents, neglect, misuse, abuse, wear and tear, natural disasters, or if you attach anything using glue or fasteners.
5. The use of batteries or power sources is not recommended by boAt.
6. If you mess with the product in any way, the warranty won’t apply.

You can read it at https://warranty.boat-lifestyle.com/termsandconditions

The boat will be covered under the Warranty

Warranty applies on boAt products only for manufacturing defects or malfunctioning under certain conditions are met.

1. The purpose for which the product was designed.
2. The product must be used in normal conditions as mentioned in the user manual.
3. The product must be in warranty period.

The warranty period is not explicitly stated on their general warranty policy page https://www.boat-lifestyle.com/pages/return-policy, but their return policy mentions a 7-day replacement window for defective products

Additionally, the user should provide valid proof of purchase of the product is mandatory. If you are unable to do so, boAt has the right to refuse the warranty claim.

How to claim a warranty on boAt products

Before proceeding with the warranty registration ensure the following

• You have the original purchased copy or Invoice of your product.
• Your boAt product should be within the warranty period. You can check the warranty period of the product on the boAt website or the invoice received from the seller.

If all the above is clear then you can claim for warranty by using this step-by-step guide.

Step 1: Visit the boAt official website https://support.boat-lifestyle.com and click on Claim warranty. You will be redirected to the complaint register page.

Step 2: By coming up to the complaint register page, you should fill up the form by selecting your product group and product from the list. And provide your PIN code.

 https://warranty.boat-lifestyle.com/service-center.

Step 3: You will see the nearest service centres list.

Step 4: Visit your nearest service centre to get your boAt product repaired or replaced by a new one.

What to do if boAt service centre is not nearby you?

If there is no service centre nearby you, another complaint register page will appear in which you should:

• Visit: https://warranty.boat-lifestyle.com/complaintregistration
• Provide your Name, e-mail ID and Mobile number. You will receive a verification code on your mobile. Verify it.
• After verifying fill up the complete form by giving your details like address, and description of the issue you are facing with the product and submit it.
• Now you are availed of doorstep pick-up service. your product will be picked up by the team.
• Within 3 to 5 working days your product will be delivered by prepared or replaced.

What you can expect from boAt at Doorstep

The boAt team will check your product at your doorstep and it might be returned to you if found damaged physically. If not, they will take it to the test centre and check for its functionality. if it is possible to repair then the product will be repaired. if it is not possible to repair then your product will be replaced by a new one. (Note: boAt may use refurbished or used parts to repair your product as they mentioned on their warranty terms and conditions page.)

boAt warranty check

To check a warranty on your boat product you can do it by boAt warranty ticket tracking system. You just need your mobile number and ticket ID to track your warranty status of the boat product.

You May Also Like: How To Claim Boult Audio Bluetooth Neckband Warranty

Conclusion

In conclusion, to claim a warranty on boat products you can visit the nearest boAt service centre to get it repaired or replaced with a new one. if the boat service centre is not available nearby you, ask for the doorstep service by filling in the details. Remember, to claim a warranty on your boAt product you must have purchased an invoice (bill) copy. The product should be within the warranty period and it should not be physically damaged.

boAt Warranty FAQs